Refund & Return Policy

We want you to love your purchase! If for any reason you’re not satisfied, you can request an exchange or return within 7 days of receiving your order.

Eligibility:

• Item must be unused, unworn, and in its original packaging.

• Sale or discounted items are not eligible for refund.

• Returns are only accepted for damaged or incorrect items.

To start a return, please contact our support team at support@elana.com with your order number and issue details. Once approved, you’ll receive instructions for return or exchange.

Please note: Shipping charges are non-refundable.